Terms and Conditions

Terms and Conditions

Welcome to Bitchmael! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

 


 

1. Eligibility

  • You must be at least 18 years old, the age of majority in the state of Illinois, to use this website and make purchases. If you are under 18, you may only use this website with the involvement and consent of a parent or guardian.

  • By completing a purchase, you confirm that you are at least 18 years old or have obtained parental consent.

 


 

2. Products

  • All clothing items are thrifted (secondhand) and may feature my original artwork. While we strive to accurately describe and photograph each item, slight variations may occur due to the nature of thrifted goods.

  • Some items may be vintage (20+ years old). If an item is vintage, it will be clearly labeled as such in the product description.

  • All sales are final on items marked as “sale” or “discounted.”

 


 

3. Pricing and Payment

  • All prices are listed in USD.

  • We reserve the right to adjust prices at any time without prior notice.

  • Payment is processed through secure third-party platforms (e.g., PayPal, Stripe). By providing your payment information, you confirm that you are authorized to use the payment method.

 


 

4. Shipping

  • Orders are processed within 3-5 business days and shipped via USPS.

  • Shipping costs and delivery times vary based on the selected shipping method. You will receive a tracking number once your order ships.

  • We currently only ship within the United States.

 


 

5. Returns and Refunds

  • We accept returns within 7 days of delivery. Items must be in their original condition, unworn, and with all tags attached.

  • Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item. Shipping costs are non-refundable.

  • Customers are responsible for return shipping costs.

  • Store credit may be issued at our discretion.

  • Damaged or Defective Items: If your item arrives damaged or defective, contact us within 3 days of delivery with photos of the issue. We will replace the item or issue a refund.

  • Final Sale Items: Items marked as “sale” or “discounted” cannot be returned or refunded.

 


 

6. Intellectual Property

  • All artwork featured on our clothing is my original work and is protected by copyright law. Unauthorized use, reproduction, or distribution of this artwork is strictly prohibited.

  • By purchasing our products, you agree not to copy, reproduce, or distribute the artwork for commercial purposes without my explicit permission.

 


 

7. SMS Messaging

 


 

8. Privacy

  • We collect personal information (e.g., name, email, shipping address) to process your order and improve your shopping experience. We do not share your information with third parties for marketing purposes.

  • For more details, please read our Privacy Policy.

 


 

9. Limitation of Liability

  • We are not responsible for any damages or losses resulting from the use of our products or website.

  • We are not liable for delays in shipping caused by USPS or other third-party carriers.

 


 

10. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

 


 

11. Governing Law

  • These Terms and Conditions are governed by the laws of the state of Illinois. Any disputes will be resolved in the courts of Illinois.